Refund Policy

We are committed to ensuring a fair and transparent refund process for all our users. Please review the following guidelines carefully.

1. Eligibility for Refund

• Refunds are applicable only if the task is not completed as per the agreed terms.
• Requests for refunds must be submitted within 14 days of task completion or project cancellation.
• Refunds will not be processed for tasks that have been approved by the client.

2. Refund Process

• Submit a refund request through our support team, providing detailed evidence of the issue.
• The support team will review the request and mediate between the client and freelancer.
• If approved, the refund will be processed within 7-10 business days.

3. Partial Refunds

• In cases where a task is partially completed, partial refunds may be issued based on the work delivered.
• The amount of the refund will be determined by the platform after a thorough review.

4. Non-Refundable Cases

• Refunds are not applicable for change of mind after task approval.
• Failure to provide required information or materials for task completion is not eligible for a refund.

By using this platform, you agree to adhere to this refund policy. For any questions or disputes, feel free to contact our support team.